Strategic Direction
Improved Access to Care
Purpose
To improve the timeliness to appropriate care
Results Expected
Reduced wait times and better patient outcomes.
Actions
Partnering with Family Practice Office's on advanced access.
Educate patients on Family Health Team & Community programs and services offered.
Maximizing the utilization of our Interdisciplinary Health Professional resources.
Increase engagement with Family Practice Office's on Family Health Team & Community programs and services offered.
Improved Partnerships
Purpose
To increase quality and access to care for patients in the Community and to bring in external funding
Results Expected
Better utilization of community resources.
Funding to support programs and flexibility to support team and infrastructure development.
Actions
Create community partnerships that support our clinical directions.
Strengthen current clinical partnerships.
Create external funding partnerships that support our strategic directions.
Improved Quality of Care
Purpose
To enhance team performance for optimizing delivery of service
Results Expected
Efficient and effective use of resources (human and financial)
Actions
Enable a culture of quality and safety.
Optimizing the use of information technology.
Spread of Quality Improvement methodology throughout the organization.
Improved Team-Based Care
Purpose
To maximize the utilization and cohesiveness of all members of the team.
Improved patient care.
Greater engagement and satisfaction of patients and team members.
Results Expected
Increase effectiveness and efficiency of communication.
Understand roles and programs and services for patients.
Clearly define the teams we are working with and building relationships amongst team members.
Actions
Increase effectiveness and efficiency of communication.
Understand roles and programs and services for patients.
Clearly define the teams we are working with.
Building relationships amongst team members.
Improved People and Human Resource Development
Purpose
To have team members engaged in their own growth and development to further the mission and vision of the organization
Results Expected
Employer of choice.
Team members are engaged and feel valued
Actions
Improve Family Practice Office access to Human Resource resources.
Create Human Resource processes that engage individuals in their own career management.
To make a commitment to Learning and Development.
To make an individual and group commitment to Quality Improvement.